Course curriculum

  • 1

    Introduction to SpacetoCo Document Management

    • Introduction

    • Getting started with Document Management!

    • Fulfilment Options

    • Using Document Templates

    • What Documents should NOT be added

    • How well do you know your Documents?
  • 2

    Requesting Documents

    • Requesting Documents for Regular Hirers

    • Requesting Documents on Pending Bookings

    • Cancelling a Document Request

    • Customer Experience for Fulfilling a Document Request
  • 3

    How to Review a Document

    • Manually Fulfilling a Document

    • Approving a Document Request

    • Declining and Requesting a Document again

    • Automatic Requests for Expired Documents
  • 4

    Managing Public Liability Insurance

    • Welcome to Public Liability Insurance

    • Creating your PLI Template

    • Public Liability Insurance Audit

    • Requesting Public Liability Insurance

    • The Ins and Outs of Public Liability Insurance

  • 5

    Examples of How to use Document Management

    • Configure and request an Alcohol Permit

    • Configure and request an Event Permit