Course curriculum

  • 1

    Welcome and course overview

    • Welcome to SpacetoCo!

    • What you will get from this course

    • How to use and navigate this course
  • 2

    The building blocks of SpacetoCo

    • Overview of the building blocks module

    • Building Blocks

    • Marketplace and Dashboard

    • Casual guest booking journey

    • Regular Guest Booking Journey

    • Do you know the basic building blocks of SpacetoCo?
  • 3

    Accessing your Host Account

    • Create your SpacetoCo Account

    • Accessing your Host Account
  • 4

    Set up your Slack Account

    • How and Why Slack is used for Support

    • Creating Your Slack Account

    • Using the Different Slack Channels

    • Communicating Effectively in Slack

    • Task: Introduce Yourself in Slack
  • 5

    Managing Casual Bookings

    • How Casual Bookings Are Made

    • Approving Booking Requests

    • How to Edit a Booking

    • Managing Booking Change Requests from your Guests

    • Applying Bonds using SpaceProtect

    • How Cancellations Work
  • 6

    Change Management of Regular Hirers

    • Overview of How Regular Hire is Handled on SpacetoCo

    • Getting Organised to Onboard your Regular Hirers

    • Communicating the Change

    • What Your Regular Hirers Will Need to Do

    • Support for Your Regular Hirers
  • 7

    Managing Your Regular Hirers' Bookings

    • A Quick Recap

    • Entering in Regular Bookings

    • Making Bulk Changes to Regular Bookings

    • Setting Booking Permissions for Regular Hirers

    • Ending a Regular Hirer

    • Adding a New Regular Hirer
  • 8

    Communicating with your Hirers

    • SpacetoCo Messages

    • Host Announcements
  • 9

    Ongoing Bookings Management and Collaboration

    • Overview of the Bookings Table

    • Creating and Saving Filters

    • Booking Tags & Flags

    • Record Keeping using SpacetoCo Notes

    • Collaborating using Mentions & Booking Watchers

    • Funnelling Booking Requests to your SpacetoCo Profile
  • 10

    Internal Staff Bookings

    • What are the Options?

    • Task: Decide which option(s) work best for you.

    • Staff as Verified Guests

    • Casual Bookings with Discount Codes

    • Manual Bookings

    • Office 365 Integration
  • 11

    Syncing Availability

    • What needs to happen?

    • The Change Freeze

    • Transferring Existing Casual Bookings

    • Setting your Spaces as Private

    • Creating Calendar Subscriptions for your Spaces
  • 12

    Getting Ready to Go Live! 🎉

    • Overview

    • How to Know You're Ready

    • Taking your Spaces Live

    • Getting Paid

    • Managing your Staff and Access to your SpacetoCo account

    • Connecting your Host Account to Other Channels

    • Ongoing Support from the SpacetoCo Team

    • Join the #Co-mmunity